Boss is amazing!!
I had the most upsetting phone call this am, from a poor excuse of a "customer".
I sent Doug, our company's owner, an email so he would have it when he got back from vacation and he answered me. (I wanted him to know what was going on) Wow, he's on vacation, out of the country, and takes the time to email me because he's worried I am upset. I would say that is pretty amazing.
Thank you Doug~!!